![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Where do I go from here?I've been working on this ************************ ******** website almost 4 years and was about just about to finish.I can provide all the email replies to verify everything I've described. No search on ****** indicated any way to contact WIX. Something sounds fishy about this! As global as WIX is, it has no phone number, no live chat (Unless you are logged in), and customer support that reject customers inquiring about a login problem. Finally, the 5th support person, rejected the last email of me inquiring about the problems. It's as if they have technically got my website mixed up with another website. Over and over, they repeatedly disregarded the correct website link that I kept sending. The link that was continually sent to me was a substitute website link that erroneously combined part of my email with another website link. Afterward, 4 other support replied not to my email info but just kept sending the incorrect website link. She stated it was unblocked, but sent the incorrect website link. The first support admitted that an error has caused my site to be blocked. I consulted WIX that I suddenly could not login to my website to edit, neither were I able to access the live published website. ![]()
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